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SERVICES

We provide excellent customer service. Companies can ensure that their customer service is top-notch by providing timely and helpful support to customers. This can include having knowledgeable representatives who can quickly answer customer questions or concerns.

RETAIL

Customer service support, sales and inbound sales, sales support, order fulfillment, invoice inquiries and more.

TRAVEL & HOSPITALITY

Vacation booking, baggage claim, ticketing, social media monitoring and loyalty redemption.

eCOMMERCE

 Customer support, returns/exchanges, order processing, membership, and billing/accounts receivable.

ROADSIDE ASSISTANCE

Customer service support and service provider dispatch for accidents and other roadside incidents, logistic management,  service provider coordination, as well as membership sales.

HEALTHCARE

Member enrollment, claims support, physician referral, appointment scheduling and logistics management.

INSURANCE

First notice of loss, policy setup and changes, underwriting fraud support, third-party claims.

TELECOMMUNICATIONS

Subscription renewals, warranty support, billing inquiries and support, and technical support and troubleshooting.

UTILITIES

Outage reporting, billing inquires and support, meter read issues, cross selling and customer complaint support/resolution.

HEALTHCARE

General customer service, application processing, issue resolution, customer surveys and new product launches.

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